From the outset, Social’s team took the time to understand Allia Impact, what makes it different and which audiences its website needed to reach. This was a collaborative process that focused on how it would tell its story and involved structuring a broad range of digital activity while keeping the message as clear as possible for someone encountering Allia Impact for the first time.
We conducted a discovery phase to identify potential user needs and define the website requirements accordingly, ensuring that the solution aligned with business goals. This included facilitating discovery sessions with internal stakeholders, including senior leaders, programme delivery teams and operational staff, as well as conducting a detailed competitor and sector review.
From here, we developed the website information architecture, including sitemap and navigation structure, to create a clear and intuitive user journey. We provided creative direction on site structure, page layouts, user journeys and overall visual experience, ensuring content could be presented clearly and intuitively for a wide range of audiences.
We created multiple design concepts and collaborated with Allia Impact to refine the preferred approach through regular feedback and review sessions, ensuring that we produced a visual experience that aligned with the existing brand while giving it a distinctive look and feel.
Regular communication was maintained throughout the project, sharing progress updates and gathering feedback, and the delivered website managed to balance user experience, brand consistency and business objectives to support visitor engagement and lead generation.
We worked closely with the marketing team to define the most effective language, tone of voice and messaging framework, ensuring the website reflected Allia Impact’s values, while also supporting engagement goals.
The final website strategically combined insights, audience requirements and business priorities, balancing digital best practice with ideas from the client team and bringing together strategic thinking, UX and creative design to create a distinctive site that works both aesthetically and functionally.